SALES

5.0

SERVICE

4.0

335 ratings and 178 comments received in the last 90 days.

20 March 2024

The person I dealt with at Looker's Crewe was extremely helpful and seemed to bend over backward in dealing with my requirements. My sincere thanks to Gregg on the sales team!

19 March 2024

Kept informed though out

19 March 2024

Car was well presented on hand over and team handled all the paperwork taking the pain out of the admin.

13 March 2024

Amazing Andy russel was a credit to bmw is time and dealing with or the matters was so easy from day to collection

10 March 2024

I was very satisfied with the experience and well looked after

07 March 2024

Very professional

06 March 2024

First let me say that its easy to give 5 stars when nothing goes wrong - in this case, through no fault of Lookers Crewe, there where a couple of marks in the paint, they fully justified their 5 stars in the way they handled the problem for me.

06 March 2024

The centre in Crewe is fantastic. Warm and friendly and inviting. Lovely coffee made for us throughout . Very clean

05 March 2024

Richard was always warm and welcoming. A true gent.

03 March 2024

Very efficient on all aspects of buying the car Greg whom I dealt with on the phone and at the showroom made the process extremely easy.

21 March 2024

good service

20 March 2024

Super efficient, super organised, lovely people

19 March 2024

provided with video of inspection carried out and and advised about any observations for future care.

18 March 2024

Would have been a 5 however the price of the tyres was extortionate and I didn't have a choice to go elsewhere as my vehicle had had a puncture and was not able to be driven

18 March 2024

Friendly, welcoming from all staff involved. Really pleased with the experience

15 March 2024

Previously I have been unhappy. On this occasion Paul at Lookers has been brilliant. Communication has been excellent, explanations clear and time frames kept to. Well done and thank you in restoring my confidence!

15 March 2024

Problem has not been solved despite car being in garage for a week for other repairs

15 March 2024

Simon and his colleagues in the service department were very helpful and attentive. When my car failed its MOT they went out of their way to help & accommodate. The ladies on reception were also very welcoming and friendly. Coffee is also great!!

14 March 2024

No problems- as arranged.

14 March 2024

Simon, kept me regularly informed on progress on resolving the parking sensor wiring issue on my car. The work was completed and car handed back clean inside and out.

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